Oxygen takes the security of your personal information very seriously. Here's what you need to know about how we protect your data:
Advanced encryption
Your sensitive data is encrypted using state-of-the-art technology. This ensures that your personal information remains safe and secure at all times.
Two-factor authentication (2FA)
We offer 2FA to add an extra layer of security to your account. To use 2FA, you'll need to provide a unique code we send to your mobile device when logging in from a new device or location.
Biometric authentication
For added convenience and security, you can use biometric authentication features like fingerprint or facial recognition to access your account.
Secure passwords
We encourage you to create strong and unique passwords for your Oxygen account. Avoid using easy-to-guess passwords, and change your passwords regularly.
Fraud monitoring
Our system actively monitors for suspicious activities and unauthorized transactions to help protect you from potential fraud.
Privacy policy
Our comprehensive privacy policy outlines how we collect, use and safeguard your personal data. You can review it on our website anytime.
Secure communication
All communications between you and Oxygen are encrypted to help ensure that your messages and information remain confidential.
Regular security updates
We continuously update our security measures to stay ahead of potential threats and ensure the safety of your account.
Support and assistance
If you encounter any security-related issues or have questions, our dedicated customer support team is ready to assist you every day at support@oxygen.us or 866-287-7021 from 10 a.m.– 6 p.m. EST (except holidays).
* Always stay vigilant: While we do our best to protect your account, it's essential to stay aware and alert. Avoid sharing sensitive information with anyone and be cautious of phishing and other scam attempts.
Oxygen is a financial technology company. Banking Services provided by The Bancorp Bank, N.A., Member FDIC