Oxygen’s bill pay feature allows you to make bill payments to third parties quickly and easily.
To create a free bill payment:
Select “Bill pay” under “Overview.”
Choose “Add bill” > “Add payee” and input the biller’s name and address.
Tap “Add” > “Make a payment,” and add the amount and frequency of the payment.
Select a send date. Then add a note, if desired.
You can turn on autopay by toggling the switch and tapping “Confirm.”
Once confirmed, your payment will be deducted immediately from your account balance, and a paper check will be mailed to the payee you selected using USPS.
There is no cost to use the bill pay feature. Bill payments started after 10 a.m. EST will be processed by 11 a.m. EST the next business day.
How long does it take for a bill payment to arrive?
Please allow up to 14 business days for your payment to be delivered.
Are there any limits when using bill pay?
There is a monetary limit of up to $5,000 per bill payment with a maximum of $5,000 per calendar month.
There is no limit to the number of bill payments you can make from your Oxygen account per calendar day.
Canceling a bill payment
You may cancel an individual bill payment as long as it has not yet been paid by contacting customer support right away at (866) 287-7021.
My bill payment has not been received
If your bill payment is not received, please contact Oxygen customer support at (866) 287-7021, email@example.com or chat with us in the mobile or web app to see if it’s possible to cancel the payment. Please note that uncashed bill payments will be voided after 180 days.
I did not authorize a bill payment
If you did not authorize a bill payment from your account, please contact customer support as soon as possible to file a dispute and investigate the payment.