Oxygen’s bill pay feature allows you to make bill payments to third parties quickly and easily.
To create a free bill payment:
Select “Bill pay” under “Overview.”
Choose “Add bill” > “Add payee” and input the biller’s name and address.
Tap “Add” > “Make a payment,” and add the amount and frequency of the payment.
Select a send date. Then add a note, if desired.
You can turn on autopay by toggling the switch and tapping “Confirm.”
Once confirmed, your payment will be deducted immediately from your account balance, and a paper check will be mailed to the payee you selected using USPS.
There is no cost to use the bill pay feature. Bill Pay payments are processed daily
by 8 AM MT/10 AM EST. Bill Pay payments initiated after 8 AM MT/10 AM EST will be processed by 8 AM MT/10 AM EST the next business day.
How long does it take for a bill payment to arrive?
Please allow up to 14 business days for your payment to be delivered.
Are there any limits when using bill pay?
There is a monetary limit of up to $5,000 per bill payment with a maximum of $5,000 per calendar month.
There is no limit to the number of bill payments you can make from your Oxygen account per calendar day.
Canceling a bill payment
You may cancel an individual bill payment as long as it has not yet been paid by contacting customer support right away at (866) 287-7021.
My bill payment has not been received
If your bill payment is not received, please contact Oxygen customer support at (866) 287-7021, support@oxygen.us or chat with us in the mobile or web app to see if it’s possible to cancel the payment. Please note that uncashed bill payments will be voided after 180 days.
I did not authorize a bill payment
If you did not authorize a bill payment from your account, please contact customer support as soon as possible to file a dispute and investigate the payment.